On June 7, 2018, the Federal Communications Commission (FCC) adopted a Second Report and Order addressing the replacement of legacy voice and data services with advanced technologies.
In addition, the FCC eliminated the requirement for carriers to notify customers about certain changes that might impact their equipment, because safeguards are already in place. These safeguards include requirements to ensure that covered services are accessible to and usable by individuals with disabilities, or compatible with assistive technology, such as TTYs and analog captioned telephones.
Second Report and Order:
For more information, please contact Michele Berlove, Competition Policy Division, Wireline Competition Bureau, at 202-418-1477 or Michele.Berlove@fcc.gov. Individuals who are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone).